Shipping is 1 to 2 working days of receiving your order if the item is already in stock.
For items out of stock please allow 3 to 4 working days.
Packages are sent from the UK using ‘Royal Mail Signed For’ tracked service, which is reliable and fast… but please be aware that there can sometimes be delays due to the weather and other issues.
Foxtrot Designs accepts PayPal as a secure method of payments.
You don’t need a PayPal account to use the service.
You can still pay with a debit / credit card by checking out as a PayPal guest (you won’t have to sign up for an account) ….just follow PayPal’s onscreen options.
In most cases, I accept returns.
Please contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I can’t accept returns for:
• Custom or personalised orders
• Digital downloads
I really want you to be happy with your purchase so we ask that you read all descriptions carefully before buying.
Please check you are happy with measurements provided before making a purchase
If you are unsure of anything please get in touch and I will be happy to answer any questions you have.
Additional terms and FAQs
Please note that as each computer monitor display settings vary, colours may vary slightly between what you see on your screen and the product in person.
So please keep in mind when ordering something that the colours might be slightly different when you receive it.
Thank you so much for taking the time to look at the shop and read these terms.
If there is anything at all I can help you with please get in touch!